What is your refund policy on daily tickets and season passes?
Admission tickets and Season Passes are non-refundable for any reason after the order transaction is complete at the Front Gate, online through our website, or other retail outlets. This includes weather related events. Please check local weather conditions prior to planning your visit. Unprocessed Season Passes (those still in e-ticket or voucher form which have not been exchanged for a ID card) may be transferred to another individual. All unused day tickets expire on September 05, 2022. All Season Passes, processed or unprocessed, during the current season without value on September 05, 2022, unless you renew your Season Pass for the next season.
What is the Inclement Weather Policy?
Typhoon Texas remains open during periods of rain. However, operations of all attractions and/or pools will be temporarily suspended for your safety if there are heavy rains, electrical storms or other severe weather conditions in the area. All guests get to enjoy the rest of summer with their Summer Pass and may return another day*. There will be no rain checks offered. Absolutely no refunds. *ONE-TIME use Daily Admission Guest: Rainy day tickets will be issued if attractions and pools are temporarily closed due to rain or storm for more than (1) one hour. Once attractions and pools resume operations, rainy day tickets will no longer be issued. Rain day tickets will no longer be issued after 3:00pm.
Parking is FREE at Typhoon Texas!
What is appropriate attire for the park?
In keeping with a family-friendly environment, the Park prohibits clothing that would tend to be offensive and/or too revealing. This includes the following rules, which may also be supplemented on a case-by-case basis as determined by the Park, in its good faith discretion and without further notice: • Appropriate swimwear is required for water rides or water-play structures. Swim wear should be lined and may not be transparent at any time. Revealing swim wear and thong or t-back swim wear bottoms will not be permitted. No undergarments may be visible at any time. Cotton t-shirts, footwear, denim swim wear and swim wear with hard metal objects cannot be worn on the body contact slides. Fins and snorkels are not allowed. • For safety reasons and to prevent property damage of rides and attractions, the Park prohibits cut-off jeans, denim shorts, clothing/swimwear with metal rivets or spikes, metal fasteners or buckles, or belts. Shoes of any kind are not allowed on any water slide or tube rides. • The Park prohibits any jewelry that may pose a hazard to the rider, other guests, the rides itself, or other property. Prohibited items may include: bulky, protruding or dangling jewelry (e.g., large hoop earrings which could snag on something, long necklaces which can pose a strangulation hazard, bulky rings, and any piercings that could snag or catch on equipment).
Are there lockers available to rent in the park?
Yes, we have 2 locker sizes available to rent for the day and are able to be accessed multiple times throughout the day. Locker rentals take credit/debit cards and cash. Lockers are: $20 for large (23.5"H x 14"W x 19.5"D) and $10 for small (14"H x 14"W x 19.5D) and are located off Lone Star Lane.
Am I permitted to bring my own food or beverage into the park?
For everyone's safety, guests are not permitted to bring coolers or outside food or beverages into Typhoon Texas Waterpark with the exception of one factory sealed bottle of water per person. Grills and open fires are not allowed in the parking lot. Allergies? The park is more than happy to provide guests with ingredients lists that are provided to us by the food suppliers we use. However, as much as we would like to accommodate guests with food allergies, we are not the food manufacturers/suppliers (we get all food and beverage product from third parties), and as such, we regret to inform you that THE PARK CANNOT, AND DOES NOT, MAKE ANY REPRESENTATIONS OR GUARANTIES WHATSOEVER REGARDING THE ALLERGY-FREE CONTENTS OF ANY FOODS OR BEVERAGES, OR THE SAFETY THEREOF (ESPECIALLY WITH REGARD TO ANY ALLERGIES). At a minimum, guests with allergy concerns should avoid any foods or beverages unless they are packaged, and you are 100% confident in the manufacturer/supplier, which has provided the Park with such food or beverage. Foods that are in any way unpackaged, prepared, or handled by the Park (as opposed to packaged goods, provided to you in a sealed package), have a higher risk of contamination with other products containing allergens, so in the interests of your safety, we strongly urge you to avoid all such unpackaged products provided by the Park. In any event, guests may bring personal-sized amounts of food into the park, to the extent that they are medically necessary (e.g., for diabetics, baby formula for infants, gluten-free foods, or allergy-safe foods for allergies). Typhoon Texas will provide a medical sticker to be displayed in these particular instances.
I have food allergies and need to bring my own food...
Guest who suffers from food sensitives or life-threatening allergies may bring food into the park ONLY if their dietary restrictions do not allow the consumption of the menu options available. In this case, the food must be limited to the individual with the allergy and may not exceed: a 12”x12”x12” bag and must be a soft sided cooler of that size. Please see the bag check Team Member at Typhoon Texas Houston to receive a Dietary Restriction sticker. A new and properly dated sticker must be issued and displayed visibly on the approved cooler/bag upon entry into Typhoon Texas Houston.
Is smoking permitted in the park?
Smoking or Vaping is not permitted anywhere on Typhoon Texas property with the exception of designated smoking areas, located outside the gates in the parking lot.
What is the policy of alcoholic beverages in the park?
Guests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at Typhoon Texas Waterpark. A valid state-issued identification or driver's license is required for each person purchasing, possessing or consuming alcoholic beverages. Alcoholic beverages must be fully consumed or discarded on the premise where served. Alcoholic beverages are not permitted in line for any ride.
Do you allow animals in the park?
No Animals. Animals of any kind (e.g., dogs, cats, rabbits, gerbils, lizards, snakes, pigs, hamsters, turtles, birds, tarantulas, rats, mice, monkeys, ferrets, mini-horses, etc.) are not allowed in the park, except for legally-defined service dogs or as may otherwise be required by law to assist those with disabilities (“disabilities” being defined by the Americans with Disabilities Act or other applicable laws). If you claim to have a legally qualifying “service dog” you will be required to verify its legitimacy. A “service animal” is defined by law, and not by a person’s personal desires. For example, a “companion” animal, or an animal that brings “emotional comfort,” or a dog, which serves as “personal security,” does not qualify as a legal “service animal.” Even if a “service animal” is verified, and allowed to enter the park, please be aware that you are still responsible for controlling it at all times. A service animal is also prohibited from all rides because rides are built for people, and because animals cannot be safely contained or restrained on amusement rides, they would thereby pose a serious safety hazard. Animals are also prohibited from going into or on any water ride or attractions, because of hygiene concerns, in addition to safety concerns. Please understand that we may require removal of your service animal from park property if it poses a threat to persons or property, including without limitation, if it is unruly, threatening, aggressive (barking, snarling, biting at patrons, etc.) and/or if you are unable to always control your animal. You must make sure that your service animal has gone to the bathroom before coming to the park. Once at the Park, if your animal needs to “go,” please do your best to steer the animal to an area off to the side on a grassy area, away from other patrons, if possible and pick up after them. We encourage you to ask a staff member to where your animal might be directed. It is prohibited to leave animals in a car while patrons enjoy the Park; in such event, animal control (or other government authority) may be called, and your car forcibly entered, to attend to the health or safety needs of an animal. You will have to pay all such costs involved in the rescue of any pet left in a car and may face animal cruelty charges from local authorities.
Do you allow drones in the park?
Use of drones (in, over, or around the waterpark), whether for photographic purposes or otherwise, is strictly prohibited (unless the user has been granted written, contractual permission for that specific instance from an officer of the waterpark or its parent entity). Violations may subject the user to immediate ejection, confiscation of the drone, and referral of the matter to authorities. Drones are a serious safety hazard to ride operations, park operations (including electrical facilities), and to the park’s guests and personnel. Use of drones in, over or around the park, also constitutes an illegal trespass, an invasion of the park’s privacy, and tortious interference to our operations.
What is the parks policy for unaccompanied minors?
Children under 12 must be accompanied by an adult or guardian at least 16 years or older. We recommend all minors be accompanied by an adult for safety reasons.
For your safety the following items may not be brought into the park: Alcoholic Beverages, Illegal Drugs and/or Paraphernalia, Weapons (Including concealed guns and knives of any size, etc.), Glass Containers, Tents, Lawn umbrellas, Snorkel goggles (w/ nose cover) are NOT permitted, swimming goggles are permitted, Outside food or beverages and coolers, Inflatable pool toys or floaties, water guns, water wings, etc., Banners, Boards, Umbrellas, Flags, Megaphones. Apparel that may be offensive or not suitable for a family-friendly environment (see Dress Code Policy) Any other items deemed unsafe or inappropriate by Typhoon Texas Management We do allow the following items: Small personal snacks food for medical needs, as well as baby food and formula. Factory sealed water bottles are allowed. (One per guest) Empty, reusable water bottles ARE allowed. “Puddles” floating devices and other United States Coast Guard Approved life jackets are allowed. Life jackets are complimentary in the park, they are available on a first-come first-served basis.
Do I need proof of identification for a credit card transaction?
Yes, you must provide an I.D. that matches the name on the credit card when purchasing admission tickets at the ticket windows. When processing tickets that are purchased online, the credit card that was used to purchase and the I.D. must be provided at the window. We do this to protect your credit card account and to decrease fraudulent charges.
Water shoes are allowed to be worn around the park as the pavement can get hot. We encourage you to protect your feet. They may NOT be worn on any of the following rides: any Duelin' Daltons slides, any Snake Pit slides, Lone Star Racers, or The Gully Washer. Water shoes can cause unwanted friction on the slide that could result in injury to the rider. Please do as the lifeguards ask. Water shoes ARE allowed to be worn on both Monster Storm rides, Lazy T River, and Tidal Wave Bay.