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  • Frequently Asked Questions

Park Policies

What is your refund policy on daily tickets and season passes?
Admission tickets and Season Passes are non-refundable for any reason after the order transaction is complete at the Front Gate, online through our website, or other retail outlets. This...Read MoreAdmission tickets and Season Passes are non-refundable for any reason after the order transaction is complete at the Front Gate, online through our website, or other retail outlets. This includes weather related events. Please check local weather conditions prior to planning your visit. Unprocessed Season Passes (those still in e-ticket or voucher form which have not been exchanged for a ID card) may be transferred to another individual. All Season Passes, processed or unprocessed, expire during the current season without value on September 2, 2019 unless renewed for the next season.
What is the Inclement Weather Policy?
Typhoon Texas remains open during periods of rain. However, operations of all attractions and/or pools will be temporarily suspended for your safety if there are heavy rains, electrical...Read MoreTyphoon Texas remains open during periods of rain. However, operations of all attractions and/or pools will be temporarily suspended for your safety if there are heavy rains, electrical storms or other severe weather conditions in the area. Bounce-back tickets to come back to the park another day will be issued if attractions and pools are temporarily closed due to rain or storm for more than 30 minutes consecutively. Once attractions and pools resume operations, bounce-back tickets will no longer be issued. Absolutely no refunds. Non Transferable. Bounce-back tickets are only valid during the season that it was obtained. You must be present and show proof of purchase to receive the bounce-back ticket on the same day of the inclement weather.
How much is parking?
Parking is FREE at Typhoon Texas!
What is appropriate attire for the park?
In keeping with a family-friendly environment, the Park prohibits clothing that would tend to be offensive and/or too revealing. This includes the following rules, which may also be...Read MoreIn keeping with a family-friendly environment, the Park prohibits clothing that would tend to be offensive and/or too revealing. This includes the following rules, which may also be supplemented on a case-by-case basis as determined by the Park, in its good faith discretion and without further notice: • Appropriate swimwear is required for water rides or water-play structures. Swim wear should be lined and may not be transparent at any time. Revealing swim wear and thong or t-back swim wear bottoms will not be permitted. No undergarments may be visible at any time. Cotton t-shirts, footwear, denim swim wear and swim wear with hard metal objects cannot be worn on the body contact slides. Fins and snorkels are not allowed. • For safety reasons and to prevent property damage of rides and attractions, the Park prohibits cut-off jeans, denim shorts, clothing/swimwear with metal rivets or spikes, metal fasteners or buckles, or belts. Shoes of any kind are not allowed on any water slide or tube rides. • The Park prohibits any jewelry that may pose a hazard to the rider, other guests, the rides itself, or other property. Prohibited items may include: bulky, protruding or dangling jewelry (e.g., large hoop earrings which could snag on something, long necklaces which can pose a strangulation hazard, bulky rings, and any piercings that could snag or catch on equipment).
Are there lockers available to rent in the park?
Yes, we have 2 locker sizes available to rent for the day and are able to be accessed multiple times throughout the day. Locker rentals take credit/debit cards and cash. Lockers are:...Read MoreYes, we have 2 locker sizes available to rent for the day and are able to be accessed multiple times throughout the day. Locker rentals take credit/debit cards and cash. Lockers are: $20 for large (23.5"H x 14"W x 19.5"D) and $10 for small (14"H x 14"W x 19.5D) and are located off Lone Star Lane.
Am I permitted to bring my own food or beverage into the park?
For everyone's safety, guests are not permitted to bring coolers or outside food or beverages into Typhoon Texas Waterpark with the exception of one factory sealed bottle of water per...Read MoreFor everyone's safety, guests are not permitted to bring coolers or outside food or beverages into Typhoon Texas Waterpark with the exception of one factory sealed bottle of water per person. Grills and open fires are not allowed in the parking lot. Allergies? The park is more than happy to provide guests with ingredients lists which are provided to us by the food suppliers we use. However, as much as we would like to accommodate guests with food allergies, we are not the food manufacturers/suppliers (we get all food and beverage product from third parties), and as such, we regret to inform you that THE PARK CANNOT, AND DOES NOT, MAKE ANY REPRESENTATIONS OR GUARANTIES WHATSOEVER REGARDING THE ALLERGY-FREE CONTENTS OF ANY FOODS OR BEVERAGES, OR THE SAFETY THEREOF (ESPECIALLY WITH REGARD TO ANY ALLERGIES). At a minimum, guests with allergy concerns should avoid any foods or beverages unless they are packaged, and you are 100% confident in the manufacturer/supplier, which has provided the Park with such food or beverage. Foods that are in any way unpackaged, prepared, or handled by the Park (as opposed to packaged goods, provided to you in a sealed package), have a higher risk of contamination with other products containing allergens, so in the interests of your safety, we strongly urge you to avoid all such unpackaged products provided by the Park. In any event, guests may bring personal sized amounts of food into the park, to the extent that they are medically necessary (e.g., for diabetics, baby formula for infants, gluten-free foods, or allergy-safe foods for allergies). Typhoon Texas will provide a medical sticker to be displayed in these particular instances.
Is smoking permitted in the park?
Smoking is not permitted anywhere on Typhoon Texas property with the exception of designated smoking areas, located outside the gates in the parking lot.
What is the policy of alcoholic beverages in the park?
Guests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at Typhoon Texas Waterpark. A valid state-issued identification or driver's license is...Read MoreGuests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at Typhoon Texas Waterpark. A valid state-issued identification or driver's license is required for each person purchasing, possessing or consuming alcoholic beverages. Alcoholic beverages must be fully consumed or discarded on the premise where served. Alcoholic beverages are not permitted in line for any ride.
Do you allow animals in the park?
No Animals. Animals of any kind (e.g., dogs, cats, rabbits, gerbils, lizards, snakes, pigs, hamsters, turtles, birds, tarantulas, rats, mice, monkeys, ferrets, mini-horses, etc.) are...Read MoreNo Animals. Animals of any kind (e.g., dogs, cats, rabbits, gerbils, lizards, snakes, pigs, hamsters, turtles, birds, tarantulas, rats, mice, monkeys, ferrets, mini-horses, etc.) are not allowed in the park, except for legally-defined service dogs or as may otherwise be required by law to assist those with disabilities (“disabilities” being defined by the Americans with Disabilities Act or other applicable laws). If you claim to have a legally qualifying “service dog” you will be required to verify its legitimacy. A “service animal” is defined by law, and not by a person’s personal desires. For example, a “companion” animal, or an animal that brings “emotional comfort,” or a dog, which serves as “personal security,” does not qualify as a legal “service animal.” Even if a “service animal” is verified, and allowed to enter the park, please be aware that you are still responsible for controlling it at all times. A service animal is also prohibited from all rides, because rides are built for people, and because animals cannot be safely contained or restrained on amusement rides, they would thereby pose a serious safety hazard. Animals are also prohibited from going into or on any water ride or attractions, because of hygiene concerns, in addition to safety concerns. Please understand that we may require removal of your service animal from park property if it poses a threat to persons or property, including without limitation, if it is unruly, threatening, aggressive (barking, snarling, biting at patrons, etc.) and/or if you are unable to control your animal at all times. You must make sure that your service animal has gone to the bathroom before coming to the Park. Once at the Park, if your animal needs to “go,” please do your best to steer the animal to an area off to the side on a grassy area, away from other patrons, if possible and pick up after them. We encourage you to ask a staff member to where your animal might be directed. It is prohibited to leave animals in a car while patrons enjoy the Park; in such event, animal control (or other government authority) may be called, and your car forcibly entered into, in order to attend to the health or safety needs of an animal. You will have to pay all such costs involved in the rescue of any pet left in a car, and may face animal cruelty charges from local authorities.
Do you allow drones in the park?
Use of drones (in, over, or around the waterpark), whether for photographic purposes or otherwise, is strictly prohibited (unless the user has been granted written, contractual...Read MoreUse of drones (in, over, or around the waterpark), whether for photographic purposes or otherwise, is strictly prohibited (unless the user has been granted written, contractual permission for that specific instance from an officer of the waterpark or its parent entity). Violations may subject the user to immediate ejection, confiscation of the drone, and referral of the matter to authorities. Drones are a serious safety hazard to ride operations, park operations (including electrical facilities), and to the park’s guests and personnel. Use of drones in, over or around the park, also constitutes an illegal trespass, an invasion of the park’s privacy, and tortious interference to our operations.
What is the parks policy for unaccompanied minors?
Children under 12 must be accompanied by an adult or guardian at least 16 years or older. We recommend all minors be accompanied by an adult for safety reasons.
Prohibited Items List
For your safety the following items may not be brought into the park: Alcoholic Beverages, Illegal Drugs and/or Paraphernalia, Weapons (Including concealed guns and knives of any size,...Read MoreFor your safety the following items may not be brought into the park: Alcoholic Beverages, Illegal Drugs and/or Paraphernalia, Weapons (Including concealed guns and knives of any size, etc.), Glass Containers, Tents, Lawn umbrellas, Snorkel goggles (w/ nose cover) are NOT permitted, swimming goggles are permitted, Outside food or beverages and coolers, Inflatable pool toys or floaties, water guns, water wings, etc., Banners, Boards, Umbrellas, Flags, Megaphones. Apparel that may be offensive or not suitable for a family friendly environment (see Dress Code Policy) Any other items deemed unsafe or inappropriate by Typhoon Texas Management We do allow the following items: Small personal snacks food for medical needs, as well as baby food and formula. Factory sealed, water bottles are allowed. (One per guest) Empty, reusable water bottles ARE allowed. “Puddles” floating devices and other United States Coast Guard Approved life jackets are allowed. Life jackets are complimentary in the park, they are available on a first come first served basis.
Do I need proof of identification for a credit card transaction?
Yes, you must provide an I.D. that matches the name on the credit card when purchasing admission tickets at the ticket windows. We do this to protect your credit card account and to...Read MoreYes, you must provide an I.D. that matches the name on the credit card when purchasing admission tickets at the ticket windows. We do this to protect your credit card account and to decrease fraudulent charges.
Can I wear water shoes?
Water shoes are allowed to be worn around the park as the pavement can get hot. We encourage you to protect your feet. They may NOT be worn on any of the following rides: any Duelin'...Read MoreWater shoes are allowed to be worn around the park as the pavement can get hot. We encourage you to protect your feet. They may NOT be worn on any of the following rides: any Duelin' Daltons slides, any Snake Pit slides, Lone Star Racers or The Gully Washer. Water shoes can cause unwanted friction on the slide that could result in injury to the rider. Please do as the lifeguards ask. Water shoes ARE allowed to be worn on both of the Monster Storm rides, Lazy T River and Tidal Wave Bay.

Season Passes/Tickets

What if I forgot my Season Pass wristband at home or I lost it?
You will not be allowed to enter the park without your season pass wristband. You will be charged a $10.00 + tax fee to replace the wristband you left at home or lost and that one will...Read MoreYou will not be allowed to enter the park without your season pass wristband. You will be charged a $10.00 + tax fee to replace the wristband you left at home or lost and that one will be deactivated and the new wristband will be the only one that will be allowed to be used. No exceptions.
Can I leave the park and come back later?
Yes, visitors can exit and re-enter the waterpark. At time of purchase you will be given a wristband that will allow you exit and re-entry to the park all day long.
What are the perks of a Season Pass?
GO “CASHLESS” - Season Passholders can leave your wallet at home by linking your Season Pass wristband to your credit card at any of the Main Gate Ticket Windows or Guest Relations....Read MoreGO “CASHLESS” - Season Passholders can leave your wallet at home by linking your Season Pass wristband to your credit card at any of the Main Gate Ticket Windows or Guest Relations. Only the amount used in the park is charged to your card. Guests can use their linked wristband throughout the park for purchases ranging from food and drinks to souvenirs. When making a purchase, simply swipe your wristband, provide your pass phrase and credit will automatically be taken off your credit card. SAVE 15% – Enjoy 15% off purchases at River Grill, Smokehouse BBQ, Ray’s Pizza and Italian Ice House, Texas Treats, Taco Shack and all retail locations. Just show your wristband at checkout. (Excludes Mini Melts, Alcohol Products, Souvenir Cups and Novelty Carts.) SAVE ON CABANA RENTALS – Save 15% on Standard Cabana rentals and Cabana upgrade packages. (Excludes alcohol.) EARLY ADMISSION – As a Season Passholder you will be able to enter the park 30 minutes prior to the general public which gives you first choice of park seating and shade. Enter through our dedicated gate located to the left of the main entrance. DISCOUNTED DAILY ADMISSION TICKETS – Purchase additional single day tickets at a discounted rate. **If you purchased a PLUS or PREMIER Season Pass please be aware that you are allowed to visit our other location in Austin, but your other perks will not be able to be used there, only at the park you bought the season pass for.
Can I Upgrade my Daily Admission Ticket to a Season Pass?
Yes! All you have to do is visit our Guest Relation window and upgrade you pass to a season pass. You can only upgrade the same day the daily admissions ticket is used. You will just pay...Read MoreYes! All you have to do is visit our Guest Relation window and upgrade you pass to a season pass. You can only upgrade the same day the daily admissions ticket is used. You will just pay the difference of the daily ticket and the season pass price. Proof of purchase must be presented to be able to make the upgrade
Will Typhoon Texas have a “Family Pass”?
There will not be a “Family Pass”. All season passes are individual and non-transferable as they have a photo associated with them.
Do you offer any discounts?
Typhoon Texas offers guests under 48" tall, senior and military discount single-day tickets for the price of $32.99 any day of the week. These tickets MUST be purchased at the Gate the...Read MoreTyphoon Texas offers guests under 48" tall, senior and military discount single-day tickets for the price of $32.99 any day of the week. These tickets MUST be purchased at the Gate the day of your visit as we need to verify your qualifications. Seniors are considered to be anyone that is 55 years old and over. Military discounts will be given to an individual that can provide proper military identification at time of purchase. This includes, active, dependent or veteran I.D.'s. There is NO discount on season passes for guests under 48", military or seniors.
What is the Choose-Your-Day Ticket?
At Typhoon Texas, we offer a Choose-Your-Day Ticket that is valid for one specific day of the operating season. These tickets often offer the greatest value to our guests....Read MoreAt Typhoon Texas, we offer a Choose-Your-Day Ticket that is valid for one specific day of the operating season. These tickets often offer the greatest value to our guests. Choose-Your-Day Tickets may only be purchased online and must be purchased no later than 24 hours before the date of visit. To purchase tickets on the same day you wish to attend the park, you must purchase an Any-Day Admission.
What is the Any-Day Admission?
The Any-Day Admission is valid for admission on any day Typhoon Texas is open to the public. The Any-Day Admission may be purchased either online or at the front gate, even on the day...Read MoreThe Any-Day Admission is valid for admission on any day Typhoon Texas is open to the public. The Any-Day Admission may be purchased either online or at the front gate, even on the day you wish to attend. By purchasing online, you’ll save time and money!
Do you offer refunds?
No. All sales are final. Please check local weather conditions prior to planning your visit.
I forgot to come or couldn't make it to the date of my Choose-Your-Day Ticket. What do I do?
Upgrading to an Any-Day Admission is simple. Please contact our office about upgrading your ticket. You’ll have to pay the difference between the price of the tickets you purchased and...Read MoreUpgrading to an Any-Day Admission is simple. Please contact our office about upgrading your ticket. You’ll have to pay the difference between the price of the tickets you purchased and the price of the Any-Day Admission, but you’ll then be able to enjoy the park at the time most convenient for you!
Can I use a promo code when purchasing a Choose-Your-Day Ticket?
No additional discounts may be applied to Choose-Your-Day Tickets, and these offers may not be combined with any others.
What do I do with the tickets I have purchased online?
Once you’ve purchased your tickets for Typhoon Texas, you’re good to go! Please come directly to the front grate entrance, enter, and enjoy the park! There’s no need to visit the...Read MoreOnce you’ve purchased your tickets for Typhoon Texas, you’re good to go! Please come directly to the front grate entrance, enter, and enjoy the park! There’s no need to visit the front gate windows unless you’d like to make your visit even more memorable by upgrading to a Fast Pass, Drink Pass, or cabana rental. ** Screenshots of your digital ticket will not be accepted. You must present a printed copy of your ticket or the actual email in which the ticket was sent.
I purchased a Choose-Your-Day Ticket, but it’s raining! What happens now?
Often when the weather isn’t the best, we are still able to operate our attractions. If that’s the case, please come visit us! Please follow us on social media for the latest updates...Read MoreOften when the weather isn’t the best, we are still able to operate our attractions. If that’s the case, please come visit us! Please follow us on social media for the latest updates from Typhoon Texas. Please see our Inclement Weather Policy above, under Park Policies.
I purchased a Choose-Your-Day Ticket, but it’s raining, and the park has announced it will be closed all day! What happens now?
Thankfully, we aren’t forced to close the park all day often, but if we are, you may use your admission ticket on any other day of the season. Please visit Guest Relations when you...Read MoreThankfully, we aren’t forced to close the park all day often, but if we are, you may use your admission ticket on any other day of the season. Please visit Guest Relations when you arrive at the park for your visit to exchange your ticket.
What is the Inclement Weather Policy?
Typhoon Texas remains open during periods of rain. However, operations of all attractions and/or pools will be temporarily suspended for your safety if there are heavy rains, electrical...Read MoreTyphoon Texas remains open during periods of rain. However, operations of all attractions and/or pools will be temporarily suspended for your safety if there are heavy rains, electrical storms, or other severe weather conditions in the area. Bounce-back tickets will be issued if attractions and pools are temporarily closed due to rain or storm for more than 30 minutes. Once attractions and pools resume operations, bounce-back tickets will no longer be issued. Absolutely no refunds. You must be present to receive the bounce-back ticket on the same day of the inclement weather.
Is there a Fastpass?
Yes. The price of the fast pass varies by day. You can purchase these at the park at our guest relations office, any ticket window or at the retail store. Anyone can purchase these, not...Read MoreYes. The price of the fast pass varies by day. You can purchase these at the park at our guest relations office, any ticket window or at the retail store. Anyone can purchase these, not just season pass holders. It can only be used on the day it's purchased. Subject to availability. Limited quantity.
My ticket isn't scanning at the gate...
In the very rare case that your ticket is not scanning at the gate please be prepared to show the credit/debit card used to make the purchase and a photo ID. We do NOT accept...Read MoreIn the very rare case that your ticket is not scanning at the gate please be prepared to show the credit/debit card used to make the purchase and a photo ID. We do NOT accept screenshots of emails or confirmation numbers. You must present the actual ticket at the gate.

General Info

Will there be gluten free options?
We will serve gluten free pizza at Ray's Pizzeria
I do not plan on going on any attractions. Do you have a special price for me?
Typhoon Texas does not have a spectator discount.
Are lifejackets provided?
Life jackets are provided for all guests who are inexperienced or non-swimmers. Only Coast Guard approved life jackets are allowed as flotation devices. Life jackets are provided free of...Read MoreLife jackets are provided for all guests who are inexperienced or non-swimmers. Only Coast Guard approved life jackets are allowed as flotation devices. Life jackets are provided free of charge for guests who require one on a first com first served basis.
Can I bring in my own folding chairs, umbrellas, water toys?
These outside items are not allowed into the park. Typhoon Texas offers lounge chairs, on a first come first serve basis or you may choose to rent a private cabana.
Will Typhoon Texas donate to my organization?
Typhoon Texas is a proud contributor in the community. Each season we set aside a limited number of complimentary tickets for donation requests. Donations will be provided in the form of...Read MoreTyphoon Texas is a proud contributor in the community. Each season we set aside a limited number of complimentary tickets for donation requests. Donations will be provided in the form of complimentary admission tickets. However, because Typhoon Texas is a popular waterpark and receive numerous request for donations, the following guidelines must be followed to insure fairness and to maximize the benefits given to the community. We are happy to donate admission tickets under the following guidelines to qualified non-profit organizations: Requests must be made by mail at least 30 days before, and no more than three months ahead of the event. The organization requesting a donation must be non-profit. The organization requesting tickets must be within a 100 mile radius (1-1/2 hour drive of the park). The park will only donate to raffles or auctions (no cash donations). All submissions must be printed on official organizational letterhead. No photocopies will be accepted. Must include non-profit ID number, event date, type of fundraising activity, purpose of event, how the tickets will be used, and the organization’s phone numbers and email address, self-addressed stamped envelope. Only one request, per organization, will be fulfilled per calendar year. Complimentary tickets will not be exchanged if tickets were not used by their expiration date. Mail requests to: Typhoon Texas Waterpark Attn: Donations 555 Katy Fort Bend Rd., Katy, TX 77494 Submitting a request does not guarantee a donation will be provided. Please do not call regarding status of your request. Please plan to allow up to 25 days to receive a donation. Declined requests will not receive a response.