FAQs

Typhoon Texas is closely monitoring public health developments as they continue to evolve. Although we're about Good, Clean, Fun, rest assured we take cleanliness seriously. The safety of our Guests and Team Members will always be our priority.

Typhoon Texas will operate within capacity and social distancing guidelines when those are established by Texas Governor Greg Abbott. Decals and markers will be added to help guests maintain a safe distance while at our attractions and food and beverage outlets. Several loungers, cabanas and seating areas also have been removed to help parties keep a safe distance from one another.

Masks are strongly recommended but not required at Typhoon Texas.

We are not currently planning to require reservations for the 2022 Season.

We have significantly increased our efforts to sanitize and disinfect all high touch points in the waterpark. In addition, all loungers, cabanas and seating areas will be cleaned and disinfected once a group leaves. Restrooms will close every hour for cleaning and disinfecting.

The waterpark’s filtration system reduces impurities to one micron, far below traditional pool filters that remove to 20-40 microns. Pool chemistry is electronically monitored on a real-time basis with manual testing conducted at least every hour for each attraction. Pools and attractions are filtered every hour, except the lazy river and wave pool which are filtered in under two hours. State code requires a turnover under six hours on most public swimming pools.

Our Team Members understand the importance of maintaining a safe and healthy workplace and waterpark experience for our guests. Each will be required to wear a mask while on their shift until further guidance is provided. Team Members who are ill for any reason know to stay home until they are well.

Typhoon Texas will continue to operate hand sanitizers throughout the park in areas including our restrooms, event spaces and food & beverage outlets.

There is no evidence COVID-19 can be spread to humans through the use of pools and hot tubs, according to the CDC.

For everyone's safety, guests are not permitted to bring coolers or outside food or beverages into Typhoon Texas Waterpark with the exception of one factory sealed bottle of water per person. Grills and open fires are not allowed in the parking lot. Allergies? The park is more than happy to provide guests with ingredients lists that are provided to us by the food suppliers we use. However, as much as we would like to accommodate guests with food allergies, we are not the food manufacturers/suppliers (we get all food and beverage product from third parties), and as such, we regret to inform you that THE PARK CANNOT, AND DOES NOT, MAKE ANY REPRESENTATIONS OR GUARANTIES WHATSOEVER REGARDING THE ALLERGY-FREE CONTENTS OF ANY FOODS OR BEVERAGES, OR THE SAFETY THEREOF (ESPECIALLY WITH REGARD TO ANY ALLERGIES). At a minimum, guests with allergy concerns should avoid any foods or beverages unless they are packaged, and you are 100% confident in the manufacturer/supplier, which has provided the Park with such food or beverage. Foods that are in any way unpackaged, prepared, or handled by the Park (as opposed to packaged goods, provided to you in a sealed package), have a higher risk of contamination with other products containing allergens, so in the interests of your safety, we strongly urge you to avoid all such unpackaged products provided by the Park. In any event, guests may bring personal-sized amounts of food into the park, to the extent that they are medically necessary (e.g., for diabetics, baby formula for infants, gluten-free foods, or allergy-safe foods for allergies). Typhoon Texas will provide a medical sticker to be displayed in these particular instances.

Guest who suffers from food sensitives or life-threatening allergies may bring food into the park ONLY if their dietary restrictions do not allow the consumption of the menu options available. In this case, the food must be limited to the individual with the allergy and may not exceed: a 12”x12”x12” bag, and must be a soft-sided cooler of that size. Please see the bag check Team Member at Typhoon Texas Austin to receive a Dietary Restriction sticker. A new and properly dated sticker must be issued and displayed visibly on the approved cooler/bag upon entry into Typhoon Texas Austin.

Admission tickets and Season Passes are non-refundable for any reason after the order transaction is complete at the Front Gate, online through our website, or other retail outlets. This includes weather-related events. Please check local weather conditions prior to planning your visit. Unprocessed Season Passes (those still in e-ticket or voucher form which have not been exchanged for a ID card) may be transferred to another individual. All unused day tickets expire on September 05, 2022. All Season Passes, processed or unprocessed, during the current season without value on September 05, 2022, unless you renew your Season Pass for the next season.

2020 POLICY Typhoon Texas remains open during periods of rain. However, operations of all attractions and/or pools will be temporarily suspended for your safety if there are heavy rains, electrical storms or other severe weather conditions in the area. All guests get to enjoy the rest of summer with their Summer Pass and may return another day*. There will be no rain checks offered. Absolutely no refunds. *ONE-TIME use Daily Admission Guest: Rainy day tickets will be issued if attractions and pools are temporarily closed due to rain or storm for more than (1) one hour. Once attractions and pools resume operations, rainy day tickets will no longer be issued. Rain day tickets will no longer be issued after 3:00pm.

Parking is FREE at Typhoon Texas

In keeping with a family-friendly environment, the Park prohibits clothing that would tend to be offensive and/or too revealing. This includes the following rules, which may also be supplemented on a case-by-case basis as determined by the Park, in its good faith discretion and without further notice: • Appropriate swimwear is required for water rides or water-play structures. Swim wear should be lined and may not be transparent at any time. Revealing swim wear and thong or t-back swim wear bottoms will not be permitted. No undergarments may be visible at any time. Cotton t-shirts, footwear, denim swim wear and swim wear with hard metal objects cannot be worn on the body contact slides. Fins and snorkels are not allowed. • For safety reasons and to prevent property damage of rides and attractions, the Park prohibits cut-off jeans, denim shorts, clothing/swimwear with metal rivets or spikes, metal fasteners or buckles, or belts. Shoes of any kind are not allowed on any water slide or tube rides. • The Park prohibits any jewelry that may pose a hazard to the rider, other guests, the rides itself, or other property. Prohibited items may include: bulky, protruding or dangling jewelry (e.g., large hoop earrings which could snag on something, long necklaces which can pose a strangulation hazard, bulky rings, and any piercings that could snag or catch on equipment).

Yes, we have 3 locker sizes available to rent for the day and are able to be accessed multiple times throughout the day. Weekday: Small - $10 per day, Medium - $12 per day, Large - $14 per day // Weekend: Small - $12 per day, Medium - $14 per day, Large - $18 per day

Smoking of any kind (including cigarettes, e-cigarettes, vaporizers or cigars, vaping) is not permitted anywhere on Typhoon Texas property with the exception of designated smoking areas, located outside the parking lot.

No alcoholic beverages may be brought into the park. Guests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at Typhoon Texas Waterpark. A valid state-issued identification or driver's license is required for each person purchasing, possessing or consuming alcoholic beverages. Alcoholic beverages purchased within the park must be consumed within the park, and cannot be removed from the park under any circumstances. Guests purchasing alcoholic beverages will be required to wear an orange wrist band which designates that the guest is of age to purchase alcoholic beverages and has been verified as not being over-served. Alcoholic beverages are not permitted in line for any ride.

No Animals. Animals of any kind (e.g., dogs, cats, rabbits, gerbils, lizards, snakes, pigs, hamsters, turtles, birds, tarantulas, rats, mice, monkeys, ferrets, mini-horses, etc.) are not allowed in the park, except for legally-defined service dogs or as may otherwise be required by law to assist those with disabilities (“disabilities” being defined by the Americans with Disabilities Act or other applicable laws). If you claim to have a legally qualifying “service dog” you will be required to verify its legitimacy. A “service animal” is defined by law, and not by a person’s personal desires. For example, a “companion” animal, or an animal that brings “emotional comfort,” or a dog, which serves as “personal security,” does not qualify as a legal “service animal.” Even if a “service animal” is verified, and allowed to enter the park, please be aware that you are still responsible for controlling it at all times. A service animal is also prohibited from all rides because rides are built for people, and because animals cannot be safely contained or restrained on amusement rides, they would thereby pose a serious safety hazard. Animals are also prohibited from going into or on any water ride or attractions, because of hygiene concerns, in addition to safety concerns. Please understand that we may require removal of your service animal from park property if it poses a threat to persons or property, including without limitation, if it is unruly, threatening, aggressive (barking, snarling, biting at patrons, etc.) and/or if you are unable to always control your animal. You must make sure that your service animal has gone to the bathroom before coming to the park. Once at the Park, if your animal needs to “go,” please do your best to steer the animal to an area off to the side on a grassy area, away from other patrons, if possible and pick up after them. We encourage you to ask a staff member to where your animal might be directed. It is prohibited to leave animals in a car while patrons enjoy the Park; in such event, animal control (or other government authority) may be called, and your car forcibly entered, to attend to the health or safety needs of an animal. You will have to pay all such costs involved in the rescue of any pet left in a car and may face animal cruelty charges from local authorities.

Use of drones (in, over, or around the waterpark), whether for photographic purposes or otherwise, is strictly prohibited (unless the user has been granted written, contractual permission for that specific instance from an officer of the waterpark or its parent entity). Violations may subject the user to immediate ejection, confiscation of the drone, and referral of the matter to authorities. Drones are a serious safety hazard to ride operations, park operations (including electrical facilities), and to the park’s guests and personnel. Use of drones in, over or around the park, also constitutes an illegal trespass, an invasion of the park’s privacy, and tortious interference to our operations.

Children under 12 must be accompanied by an adult or guardian at least 16 years or older. We recommend all minors be accompanied by an adult for safety reasons.

For your safety the following items may not be brought into the park: Alcoholic Beverages, Illegal Drugs and/or Paraphernalia, Weapons (Including concealed guns and knives of any size, etc.), Glass Containers, Tents, Lawn umbrellas, Snorkel goggles (w/ nose cover) are NOT permitted, swimming goggles are permitted, Outside food or beverages and coolers, Inflatable pool toys or floaties, water guns, water wings, etc., Banners, Boards, Umbrellas, Flags, Megaphones. Apparel that may be offensive or not suitable for a family-friendly environment (see Dress Code Policy) Any other items deemed unsafe or inappropriate by Typhoon Texas Management We do allow the following items: Small personal snacks food for medical needs, as well as baby food and formula. Factory sealed water bottles are allowed. (One per guest) Empty, reusable water bottles ARE allowed. “Puddles” floating devices and other United States Coast Guard Approved life jackets are allowed. Life jackets are complimentary in the park, they are available on a first-come first-served basis.

Water shoes are allowed to be worn around the park as the pavement can get hot. We encourage you to protect your feet. They may NOT be worn on any of the following rides: any Duelin' Daltons slides, any Snake Pit slides, Lone Star Racers, or The Gully Washer. Water shoes can cause unwanted friction on the slide that could result in injury to the rider. Please do as the lifeguards ask. Water shoes ARE allowed to be worn on both Monster Storm rides, Lazy T River, and Tidal Wave Bay.

We will serve alcohol after 12 noon on Sunday.

Yes, visitors can exit and re-enter the waterpark. At the time of exit, your hand will be stamped and this will allow you to enter and exit the park all day long.

GO “CASHLESS” - Season Passholders can leave your wallet at home by linking your Season Pass wristband to your credit card at any of the Main Gate Ticket Windows or Guest Relations. Only the amount used in the park is charged to your card. Guests can use their linked wristband throughout the park for purchases ranging from food and drinks to souvenirs. When making a purchase, simply swipe your wristband, provide your pass phrase and credit will automatically be taken off your credit card. SAVE 15% – Enjoy 15% off purchases at River Grill, Smokehouse BBQ, Ray’s Pizza and Italian Ice House, Texas Treats, Taco Shack and all retail locations. Just show your wristband at checkout. (Excludes Mini Melts, Alcohol Products, Souvenir Cups and Novelty Carts.) SAVE ON CABANA RENTALS – Save 15% on Standard Cabana rentals and Cabana upgrade packages. (Excludes alcohol.) DISCOUNTED DAILY ADMISSION TICKETS – Purchase additional single day tickets at the kids rate. **If you purchased a PLUS or PREMIER Season Pass please be aware that you are allowed to visit our other location in Houston, but your other perks will not be able to be used there, only at the park you bought the season pass for.

Yes! All you have to do is visit our Guest Relation window and upgrade you pass to a season pass. You can only upgrade the same day the daily admissions ticket is used. You will just pay the difference of the daily ticket and the season pass price. Proof of purchase must be presented to be able to make the upgrade.

There will not be a “Family Pass”. All season passes are individual and non-transferable as they have a photo associated with them.

No. All sales are final. Please check local weather conditions prior to planning your visit.

Upgrading to an Any-Day Admission is simple. Please contact our office about upgrading your ticket. You’ll have to pay the difference between the price of the tickets you purchased and the price of the Any-Day Admission, but you’ll then be able to enjoy the park at the time most convenient for you!

No additional discounts may be applied to Choose-Your-Day Tickets, and these offers may not be combined with any others

Once you’ve purchased your tickets for Typhoon Texas, you’re good to go! Please come directly to the front grate entrance, enter, and enjoy the park! There’s no need to visit the front gate windows unless you’d like to make your visit even more memorable by upgrading to a Fast Pass, Drink Pass, or cabana rental.

Often when the weather isn’t the best, we are still able to operate our attractions. If that’s the case, please come visit us! Please follow us on social media for the latest updates from Typhoon Texas. Please see our rain policy under Park Policies.

Thankfully, we aren’t forced to close the park all day often, but if we are, you may use your admission ticket on any other day of the season.

Typhoon Texas remains open during periods of rain. However, operations of all attractions and/or pools will be temporarily suspended for your safety if there are heavy rains, electrical storms, or other severe weather conditions in the area. Rainy-day tickets will be issued if attractions and pools are temporarily closed due to rain or storm for more than 30 minutes. Once attractions and pools resume operations, rainy-day tickets will no longer be issued. Absolutely no refunds. You must be present to receive the rainy-day ticket.

We have a variety of gluten free options. We offer fruit plates, fruit cups, salads, and gluten free pizza. We are also adding Chicken Caesar Salad and a Hummus Veggie Plate that can be modified to be gluten free.

Typhoon Texas does not have a spectator discount.

Life jackets are provided for all guests who are inexperienced or non-swimmers. Only Coast Guard approved life jackets are allowed as flotation devices. Life jackets are provided free of charge for guests who require one. Life jackets are recommended for children under 48” or an inexperienced swimmer. Life jackets should be selected to fit the swimmer properly. If a life jacket is too big, it won’t keep your head above the water. And if it’s too small, it might not have the buoyancy required to keep your body afloat. Remember, a life jacket sized for an adult will not work for a child. Here’s how to get the best fit. o Check the manufacturers label for size and weight guidelines o Fasten the jacket correctly, then hold your arms straight over your head. o Ask a friend to pull up on the jacket, holding the tops of the arm openings o If there is excess room above the openings, or the jacket rides up over your chin, it’s too big. o It’s a good idea to try the life jacket in shallow water before taking it out for activities.

These outside items are not allowed into the park. Typhoon Texas offers lounge chairs, on a first come first serve basis or you may choose to rent a private cabana.

Typhoon Texas is a proud contributor in the community. Each season we set aside a limited number of complimentary tickets for donation requests. Donations will be provided in the form of complimentary admission tickets. However, because Typhoon Texas is a popular waterpark and receive numerous requests for donations, the following guidelines must be followed to ensure fairness and maximize the benefits given to the community. We are happy to donate admission tickets under the following guidelines to qualified non-profit organizations: Requests must be made by mail at least 30 days before, and no more than three months ahead of the event. The organization requesting a donation must be non-profit. The organization requesting tickets must be within a 100-mile radius (1-1/2 hour drive of the park). The park will only donate to raffles or auctions (no cash donations). All submissions must be printed on official organizational letterhead. No photocopies will be accepted. Must include non-profit ID number, event date, type of fundraising activity, the purpose of the event, how the tickets will be used, and the organization’s phone numbers and email address, self-addressed stamped envelope. Only one request, per organization, will be fulfilled per calendar year. Complimentary tickets will not be exchanged if tickets were not used by their expiration date. Mail requests to: Typhoon Texas Waterpark Attn: Donations 18500 TX-130 North Service Road, Pflugerville, TX 78660 Submitting a request does not guarantee a donation will be provided. Please do not call regarding the status of your request. Please plan to allow up to 25 days to receive a donation. Declined requests will not receive a response.