TYPHOON TEXAS FREQUENTLY ASKED QUESTIONS

Park Policies

  1. What is your refund policy on daily tickets and season passes?

    Admission tickets and Season Passes are non-refundable and non-exchangeable for any reason after the order transaction is complete at the Front Gate, online through our website, or other retail outlets. This includes weather related events. Please check local weather conditions prior to planning your visit.

    Unprocessed Season Passes (those still in e-ticket or voucher form which have not been exchanged for a ID card) may be transferred to another individual.  All Season Passes, processed or unprocessed, expire without value on September 5, 2016 unless renewed for the next season.

  2. What is the rain policy?

    Typhoon Texas remains open during periods of rain. However, operations will be temporarily suspended if there are electrical storms or other severe weather conditions in the area. Attractions will re-open as soon as conditions permit. Rain Policy: During heavy RAIN or STORMS some and/or all rides and/or slides may be shut down temporarily for your safety. Absolutely no refunds. Rainchecks will be issued upon closing of the park or attractions suspended for one hour prior to 4:00 PM.

  3. How much is parking?

    Parking is free courtesy of WestPoint Buick Lincoln.

  4. What is appropriate attire for the park?

    Proper swimming attire is required and is defined as a properly fitting and covering, one or two-piece swimsuit or shorts that stop above the knee. Swimwear must be without abrasive buttons, rivets, zippers or snaps. Thong suits are prohibited. Swim diapers are required for all diapered children. Shoes are not allowed on any water park attractions.

  5. Are there lockers available to rent in the park?

    Yes, we have 2 locker sizes available to rent.
    $20 Large 23.5"H x 14"W x 19.5"D
    $10 Small 14"H x 14"W x 19.5D

  6. Am I permitted to bring my own food or beverage into the park?
  7. For everyone's safety, guests are not permitted to bring coolers or outside food or beverages into Typhoon Texas Waterpark with the exception of one factory sealed bottle of water per person. Grills and open fires are not allowed in the parking lot.

    Allergies?  The park is more than happy to provide guests with ingredients lists which are provided to us by the food suppliers we use.  However, as much as we would like to accommodate guests with food allergies, we are not the food manufacturers/suppliers (we get all food and beverage product from third parties), and as such, we regret to inform you that THE PARK CANNOT, AND DOES NOT, MAKE ANY REPRESENTATIONS OR GUARANTIES WHATSOEVER REGARDING THE ALLERGY-FREE CONTENTS OF ANY FOODS OR BEVERAGES, OR THE SAFETY THEREOF (ESPECIALLY WITH REGARD TO ANY ALLERGIES).  At a minimum, guests with allergy concerns should avoid any foods or beverages unless they are packaged, and you are 100% confident in the manufacturer/supplier, which has provided the Park with such food or beverage.  Foods that are in any way unpackaged, prepared, or handled by the Park (as opposed to packaged goods, provided to you in a sealed package), have a higher risk of contamination with other products containing allergens, so in the interests of your safety, we strongly urge you to avoid all such unpackaged products provided by the Park.

    In any event, guests may bring personal foods into the park, to the extent that they are medically necessary (e.g., for diabetics, baby formula for infants, gluten-free foods, or allergy-safe foods for allergies).

  8. Is smoking permitted in the park?
  9. Smoking is not permitted anywhere on Typhoon Texas property with the exception of designated smoking areas, located outside the parking lot.  

  10. What is the policy of alcoholic beverages in the park?
  11. Guests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at Typhoon Texas Waterpark. A valid state-issued identification or driver's license is required for each person purchasing, possessing or consuming alcoholic beverages.

    Alcoholic beverages must be fully consumed or discarded on the premise where served. Alcoholic beverages are not permitted in line for any ride.

  12. Do you allow animals in the park?
  13. No Animals.  Animals of any kind (e.g., dogs, cats, rabbits, gerbils, lizards, snakes, pigs, hamsters, turtles, birds, tarantulas, rats, mice, monkeys, ferrets, mini-horses, etc.) are not allowed in the park, except for legally-defined service dogs or as may otherwise be required by law to assist those with disabilities (“disabilities” being defined by the Americans with Disabilities Act or other applicable laws).  If you claim to have a legally qualifying “service dog” you will be required to verify its legitimacy.   A “service animal” is defined by law, and not by a person’s personal desires.  For example, a “companion” animal, or an animal that brings “emotional comfort,” or a dog, which serves as “personal security,” does not qualify as a legal “service animal.”

    Even if a “service animal” is verified, and allowed to enter the park, please be aware that you are still responsible for controlling it at all times.  A service animal is also prohibited from all rides, because rides are built for people, and because animals cannot be safely contained or restrained on amusement rides, they would thereby pose a serious safety hazard.  Animals are also prohibited from going into or on any water ride or attractions, because of hygiene concerns, in addition to safety concerns.

    Please understand that we may require removal of your service animal from park property if it poses a threat to persons or property, including without limitation, if it is unruly, threatening, aggressive (barking, snarling, biting at patrons, etc.) and/or if you are unable to control your animal at all times.
    You must make sure that your service animal has gone to the bathroom before coming to the Park.  Once at the Park, if your animal needs to “go,” please do your best to steer the animal to an area off to the side on a grassy area, away from other patrons, if possible.  We encourage you to ask a staff member to where your animal might be directed. 

    It is prohibited to leave animals in a car while patrons enjoy the Park; in such event, animal control (or other government authority) may be called, and your car forcibly entered into, in order to attend to the health or safety needs of an animal.   You will have to pay all such costs involved in the rescue of any pet left in a car, and may face animal cruelty charges from local authorities.

  14. Do you allow drones in the park?
  15. Use of drones (in, over, or around the waterpark), whether for photographic purposes or otherwise, is strictly prohibited (unless the user has been granted written, contractual permission for that specific instance from an officer of the waterpark or its parent entity). Violations may subject the user to immediate ejection, confiscation of the drone, and referral of the matter to authorities. Drones are a serious safety hazard to ride operations, park operations (including electrical facilities), and to the park’s guests and personnel. Use of drones in, over or around the park, also constitutes an illegal trespass, an invasion of the park’s privacy, and tortious interference to our operations.

  16. What is the parks policy for unaccompanied minors?
  17. Children under 12 must be accompanied by an adult or guardian at least 16 years or older. We recommend all minors be accompanied by an adult for safety reasons.

  18. Is there a Park map online?

    Yes. You can find the park map under the Park Info tab: http://www.typhoontexas.com/attractions

  19.  

Season Passes/Tickets

  1. Can I leave the park and come back later?
  2. Yes, visitors can exit and re-enter the waterpark. Your hand will be stamped when you exit and checked when you return.

  3. What are the perks of a Season Pass?
    • Unlimited visits all season long
    • Private season pass holder entrance and Fast Access RFID band (skip the ticket and entry lines)
    • 1 Buddy Pass: Use it to bring a friend, family member or even the baby sitter. Pass gets the buddy in for free Monday-Thursday and for $19.99 Friday-Sunday or holidays.
    • Free admission to Friday Night Slides
    • Select Dive In Movies on Thursday nights
    • 15% off food and beverage purchases at the River Grill
    • 25% off one birthday package
    • $75 off one camp
    • More exclusive perks to come!
  4. Will Typhoon Texas have a “Family Pass”?
  5. There will not be a “Family Pass”. All season passes are individual and non-transferable as they have a photo associated with them.  When you purchase 4 or more season passes you can receive a discount of $10 off the original season pass holder price with the promo code 4Friends.

  6. Do you offer any discounts?
  7. Typhoon Texas offers senior and military discount tickets for the price of $32.99.   Seniors are considered to be anyone that is 55 years old and over.  To receive the discount you must show appropriate ID to receive any discount.  There is NO discount on season passes for military or seniors.

  8. Payment Plans?
  9. Typhoon Texas will not be offering payment plans.

General Info

  1. Will there be gluten free and paleo options?
  2. The Taqueria serves tacos that are gluten free.

  3. I do not plan on going on any attractions. Do you have a special price for me?
  4. Typhoon Texas does not have a spectator discount.

  5. Are lifejackets provided?
  6. Life jackets are provided for all guests who are inexperienced or non-swimmers. Only Coast Guard approved life jackets are allowed as flotation devices. Life jackets are provided free of charge for guests who require one.

  7. Can I bring in my own folding chairs, umbrellas, water toys?
  8. These outside items are not allowed into the park. Typhoon Texas offers lounge chairs, on a first come first serve basis or you may choose to rent a private cabana.

  9. Will Typhoon Texas donate to my organization?
  10. Typhoon Texas is a proud contributor in the community. Each season we set aside a limited number of complimentary tickets for donation requests. Donations will be provided in the form of complimentary admission tickets. However, because Typhoon Texas is a popular waterpark and receive numerous request for donations, the following guidelines must be followed to insure fairness and to maximize the benefits given to the community. We are happy to donate admission tickets under the following guidelines to qualified non-profit organizations:

    • Requests must be made by mail at least 30 days before, and no more than three months ahead of the event.
    • The organization requesting a donation must be non-profit.
    • The organization requesting tickets must be within a 100 mile radius (1-1/2 hour drive of the park).
    • The park will only donate to raffles or auctions (no cash donations).
    • All submissions must be printed on official organizational letterhead. No photocopies will be accepted.
    • Must include non-profit ID number, event date, type of fundraising activity, purpose of event, how the tickets will be used, and the organization’s phone numbers and email address, self-addressed stamped envelope.
    • Only one request, per organization, will be fulfilled per calendar year.
    • Complimentary tickets will not be exchanged if tickets were not used by their expiration date.

    Mail requests to:
    Typhoon Texas Waterpark
    Attn: Donations
    555 Katy Fort Bend Rd., Katy, TX 77494

    Submitting a request does not guarantee a donation will be provided. Please do not call regarding status of your request. Please plan to allow up to 25 days to receive a donation. Declined requests will not receive a response.